Maxine Chandler (Anne Bancroft) is a fading Hollywood star who is living in a suite at the Savoy Hotel while she's working in London.

She employs a young cockney woman, Freddie Latham (Charlotte Coleman) as her personal assistant. Freddie is an outspoken woman who doesn't hesitate to let Max know about her obvious shortcomings.

Max's agent, Malcolm Parkes (Richard Pearson) often echoes Freddie's opinions, though usually much more quietly.